Customer Service Advisor: Lisburn

Honeycomb is delighted to partner with a leading bank in Northern Ireland to recruit a Customer Service Advisor based in Lisburn, on a temporary ongoing basis. This is a fantastic opportunity to join a reputable organisation that places customers and community at the heart of everything they do.

The Role

As a Customer Service Advisor, you'll be the first point of contact for customers, providing a warm, professional service and offering guidance on a range of banking products and services.

Key Responsibilities

• Deliver exceptional service, ensuring each customer feels valued and supported.
• Recommend suitable banking products and services tailored to individual needs.
• Support and promote digital and self-service banking options.
• Carry out transactions accurately, adhering to all compliance and control procedures.
• Collaborate with your team to maintain a positive, efficient branch environment.

About You

We're looking for someone who is genuinely passionate about helping people and enjoys working in a fast-paced, team-oriented environment.

Essential Skills & Experience:

• Previous experience in a customer-facing role.
• Positive, proactive, and motivated with a can-do attitude.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong time-management abilities.

Desirable:

• Experience in a banking or financial services setting is an advantage.

If you require assistance during the recruitment process due to a disability, please contact us directly to discuss accommodations.
Honeycomb is committed to providing equal opportunities for all applicants.

How to Apply

To apply, send your up-to-date CV via the link provided or contact Cora Montgomery at Honeycomb on 028 9620 7050 .