Service Administrator
Location: Northern Ireland, County Armagh, Craigavon
Industry: Construction & Built Environment
Salary: £24000.00 - £26000.00 per annum
Contacts: Bradley Roberts, bradley.r@honeycomb.jobs
Job Ref: BBBH62909
Expiry date: 2026-03-20
Honeycomb is pleased to partner with our valued client to appoint a Service Administrator to join their team based in Craigavon. This is an excellent opportunity to become part of a well-established organisation that continues to grow within a dynamic and evolving sector.
The Service Administrator is a key role for the business. You will be responsible for providing a main point of contact for in-house engineers and clients, scheduling work orders and assisting with day-to-day operations. Duties of this role include:
- Act as first point of contact for clients, understanding requests raised and assigning appropriately to in-house engineers.
- Providing the main point of contact for engineers, providing clarity on works raised and scheduling in advance.
- Ensuring all essential documentation is assigned accordingly to work orders raised, regularly updated customer accounts and maintaining accurate records.
- Compile performance reports for internal departments and client review.
- Upholding effective communication between internal departments to ensure a smooth flow to daily operations.
- High level of attention to detail and an ability to thrive in a fast-paced, varied role.
The Right Person for this role will have previous experience working in a similar position and be well accustomed to working in a fast-paced environment. You will pride yourself on your ability to co-ordinate effectively and have excellent organisational skills. Excellent customer service skills are essential for this role.
The Package for this role includes a salary ranging from £24000- £26000, dependant on experience, with Monday-Thursday working hours, an early finish Friday and on-site parking available.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment consultant at Honeycomb.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
