Band 3 Administrator (Downpatrick)

Honeycomb are delighted to be working with the South Eastern Health and Social Care Trust to recruit for a Band 3 Administrator. This position is based in Downpatrick and offers an immediate start. The role is for 3 months initially with the potential for extension.

• Location- Downpatrick
• Pay rate- Band 3- £12.75 per hour
• Immediate start
• Temporary contract for the period of 3 months initially
• Monday- Friday- 9 am- 5 pm

This is an excellent opportunity for an experienced administrator to play a vital role in supporting patient services within a busy healthcare environment. The successful candidate will be an integral member of the Patient Administration Services team, providing high-quality administrative support while ensuring a patient-focused, responsive and efficient service.

Key Responsibilities

• Inputting and maintaining accurate patient information on electronic systems (e.g. Epic, PAS, Patient Centre).
• Managing appointment scheduling in line with clinical priority and Integrated Elective Access Protocols (IEAP).
• Scanning and uploading documentation to electronic systems.
• Supporting audits and patient information checks.
• Managing work queues to ensure data accuracy.
• Producing reports and statistical information (e.g. waiting times).
• Maintaining electronic and manual filing systems.
• Dealing with patient and staff enquiries in line with Trust policies.
• Prioritising workload, diary management, and correspondence handling.
• Supporting training and induction of new staff.
• Providing reception cover as required.
• Taking minutes and arranging meetings.
• Participating in quality improvement initiatives.
• Adhering to Trust policies including Data Protection, IT Security, Health & Safety, Infection Prevention & Control and Records Management.

Essential Criteria

Applicants must meet one of the following:

• 4 GCSEs (Grades A-C) including English Language plus 1 year's administrative/clerical experience
  OR
• NVQ Level 2 in Administration (or equivalent) plus 1 year's administrative/clerical experience
  OR
• 2 years' administrative/clerical experience

In addition, applicants must have:

• 1 year's word processing experience
• Experience using Microsoft Word, Excel and Outlook

Essential Skills

• Ability to work effectively as part of a team
• Ability to use initiative
• Excellent organisational and prioritisation skills
• Strong communication skills
• Accuracy and attention to detail
• Ability to work in a busy, changing environment
• Knowledge of the Data Protection Act
• Experience using office administrative systems (diary management, filing systems)

Desirable

• Experience using computerised databases

To apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for more information.

If you require any adjustments or support during the recruitment process, please let us know so appropriate arrangements can be made.

Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially.

Honeycomb is an equal opportunities employer. Due to high application volumes, we may not be able to respond to every applicant individually, but we appreciate your interest in this role.