Band 4 Admin Assistant (Armagh)

Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit for a Band 4 Administrative Assistant. This role is based in Armagh and is full-time. It is for 2 months initially and an immediate start.

Organisation: Southern Health and Social Care Trust

Location: Care Bureau, Armagh
Hours: Monday to Friday, 9:00am - 5:00pm (37.5 hours)
Contract: Temporary, Full-Time
Salary: Band 4 £14.06 per hour

About the Role

This is an exciting opportunity to join the Care Bureau team in Armagh. The candidate will play an essential part in ensuring care packages are sourced efficiently and accurately, maintaining high-quality administrative systems, and supporting the operational running of the Care Bureau. You will input and manage data on Encompass, process and verify invoices, supervise administrative staff when required, and support service continuity.

Key Responsibilities

• Ensure accurate and timely data entry on Encompass and related systems
• Process, check and quality-assure domiciliary care invoices before submission to BSO
• Support and supervise the administrative team, including training and workload allocation
• Manage referrals and care packages in line with agreed protocols and service standards
• Liaise with providers, commissioners and internal departments to resolve queries
• Produce reports and management information relating to usage, expenditure and performance
• Maintain high standards of confidentiality, record keeping and customer service

Skills & Abilities

• Experience supervising staff
• Strong IT skills, including Microsoft Word, Excel and Outlook
• Experience collating, analysing and presenting information using computerised systems
• Excellent organisational, communication and interpersonal skills
• Ability to prioritise workloads and work effectively under pressure
• A full UK driving licence and access to a car (reasonable adjustments considered)
• Experience using Encompass is ideal

Qualifications

You should meet one of the following:

• HNC/HND (or higher) in an administrative-related field plus relevant experience
• 4 GCSEs (A-C) including English and Maths plus administrative experience
• A minimum of 3 years' clerical/administrative experience

What We Offer

• Enjoy a Monday to Friday daytime schedule (9am-5pm)
• Enhanced holiday rates after 12 weeks
• A supportive, inclusive workplace built on strong values

If you wish to apply in confidence, please submit your CV via the link provided or contact Ashlea Parte for further information.

Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.

Please note: Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence.
For further details, visit: www.nidirect.gov.uk/campaigns/accessni-criminal-record-checks.

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity