Banking Customer Service Adminstrator
Location: Northern Ireland, County Antrim, Belfast
Industry: Banking & Finance
Salary: Negotiable
Contacts: Cora Montgomery, cora.m@honeycomb.jobs
Job Ref: BBBH58034
Expiry date: 2025-06-18
Honeycomb is thrilled to be working in partnership with a well-established financial services organisation to recruit for a Banking Customer Service Administrator on a permanent basis. The roles will be based in Belfast, with the potential for hybrid working after an initial training period.
The Role:
As a Banking Customer Support Administrator in the Savings and Mortgages team you'll be key in supporting the wider customer service and operations function. Day-to-day responsibilities will include:
The Role
- Supporting the day-to-day administration of customer financial accounts, ensuring data accuracy and process integrity.
- Handling account updates in accordance with internal procedures and timelines.
- Processing financial transactions, including account closures and fund movements, with a strong focus on accuracy and compliance.
- Collaborating with colleagues to ensure efficient handling of sensitive account activities.
- Maintaining confidentiality and adhered to all relevant data protection and operational standards.
The Person:
Essential Criteria:
- Strong IT skills, with the ability to navigate multiple systems.
- Minimum of 6 GCSEs above C Grade, including English and Maths.
- Previous experience in banking or financial services.
- Confident in communicating with customers and third parties via phone and email.
- Excellent attention to detail and organisational skills.
- Ability to work independently and as part of a team in a busy environment.
- A proactive and positive attitude.
Desirable Criteria:
- Prior experience handling savings accounts or mortgage services.
- Familiarity with managing large volumes of customer data and documentation.
- Understanding of regulatory processes and compliance standards.
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Cora Montgomery at Honeycomb on 028 96 20 70 50.
If you have a disability, please get in touch to discuss your needs. Honeycomb is committed to providing equality of opportunity to all applicants.
Please note that due to the high volume of applications, only candidates who meet the essential criteria may be contacted. We appreciate your understanding
