Banking Customer Service Advisor (Omagh)

Honeycomb is pleased to be working alongside a well‑known and long‑established banking organisation in Northern Ireland to recruit a Customer Service Advisor for its Omagh branch. This is a full‑time, temporary role with ongoing potential, offering the chance to join a respected local institution recognised for outstanding customer support and strong community roots.

The Role

As an essential part of the branch team, you'll be the welcoming first point of contact for customers. Your daily responsibilities will include supporting smooth customer interactions, resolving queries, processing a variety of transactions, and offering clear advice on the bank's full suite of products and services. This position operates Monday to Friday, 9am to 5pm.

You'll assist customers with their everyday banking confidently and securely, while encouraging the use of digital tools and self‑service options.

Key Responsibilities

• Delivering excellent customer service in all interactions with professionalism and confidence.
• Managing cash and completing transactions with accuracy and care.
• Performing daily reconciliation tasks and adhering to all compliance and security regulations.
• Building meaningful customer relationships and promoting the bank's full range of services.
• Collaborating effectively with team members to maintain a positive branch environment.

About You

We're seeking someone who genuinely enjoys helping others and takes pride in delivering high‑quality customer care. You will be confident, reliable when handling cash, and able to communicate clearly and warmly.

Essential Criteria

• Experience in a customer‑facing role.
• High levels of reliability and accuracy when dealing with cash.
• Strong communication and interpersonal skills.
• Good organisational abilities and attention to detail.

Desirable

• Previous experience in banking, cash‑handling retail positions, or the broader financial services industry.
• A full, clean UK driving licence.

Why Apply?

This position offers an excellent opportunity to gain valuable experience within a respected financial organisation while contributing positively to your local community.

How to Apply

If this role sounds like a great match for you, please submit your most up‑to‑date CV using the link provided.

Honeycomb is committed to ensuring an inclusive and accessible recruitment process. If you require adjustments or support due to a disability or accessibility needs, please let us know. We are proud to be an equal opportunities employer.