Branch Customer Advisor (Belfast City Centre)

Honeycomb is delighted to partner with a respected financial services organisation to recruit a Customer Service Advisor based in Belfast City Centre. This full-time, permanent position offers an excellent opportunity to join a trusted company that puts its customers and community first.

The Role

As a Customer Service Advisor, you'll be the first point of contact for customers, providing friendly, professional support across a range of banking products and services.

• Deliver outstanding customer service, ensuring every interaction is positive and helpful.

• Recommend suitable products based on individual needs.

• Assist with account openings, withdrawals, and personal detail updates.

• Process transactions accurately and in line with compliance requirements.

• Collaborate with colleagues to maintain an efficient, welcoming branch environment.

About You

You're a people-focused professional who enjoys helping others and thrives in a dynamic, team-based setting.

Essential:

• Previous experience in a customer-facing role.

• Minimum of 6 GCSEs (Grade C or above), including English and Maths.

• Excellent communication, interpersonal, and time management skills.

• Strong attention to detail.

Desirable:

• Experience within banking or financial services.