Customer Service Advisor (Newry)
Location: Northern Ireland, County Down, Newry & Mourne
Industry: Banking & Finance
Salary: Up to £12.90 per hour
Contacts: Adam Kelly, adam.k@honeycomb.jobs
Job Ref: BBBH61130
Expiry date: 2025-12-03
Honeycomb is pleased to be working alongside a well-respected and long-established banking organisation in Northern Ireland to recruit a Customer Service Advisor for its Newry branch. This temporary position offers an excellent opportunity to join a business recognised for its dedication to outstanding customer service and strong community values.
Role Summary
As a key member of our branch team, you'll be the first point of contact for customers, delivering a warm, professional experience with every interaction. Your responsibilities will include assisting with customer enquiries, processing transactions efficiently, and handling cash securely and accurately. This is a full-time position, working Monday to Friday from 9:00 AM to 5:00 PM.
Main Duties
- Deliver exceptional customer service by responding to enquiries promptly and courteously.
- Accurately perform teller duties including deposits, withdrawals, lodgements, and other transactions.
- Follow established cash-handling procedures and complete daily reconciliations in line with audit and security requirements.
- Promote the bank's products and services, encouraging the use of digital and self-service options where appropriate.
- Foster a positive, collaborative team environment within the branch.
About You
We're seeking someone who is detail-oriented, confident in handling cash, and skilled in providing exceptional face-to-face service.
Essential Criteria:
- Experience in a customer-facing position.
- Strong accuracy and reliability when handling cash transactions.
- Excellent communication and interpersonal abilities.
- Good organisational skills and the ability to multitask efficiently.
Desirable Criteria:
- Previous experience within banking, retail cash handling, or financial services.
- Full, clean UK driving licence.
Additional Details
Honeycomb is dedicated to ensuring an inclusive recruitment process. If you need any adjustments due to a disability or accessibility requirements, please inform us. We are proud to be an equal opportunity employer.
How to Apply
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Adam Kelly, Recruitment Consultant Honeycomb on 028 9620 7050 or adam.k@honeycomb.jobs
