Helpdesk Administrator (Hybrid)

Honeycomb is delighted to be working alongside our client to recruit for a Helpdesk Administrator, to join their team in Belfast. This is great opportunity to join a reputable construction business that offers a fantastic culture, hybrid working and ample progression opportunities.

The Helpdesk Administrator is a key role for the business. You will be responsible for providing a main point of contact for clients of the business, scheduling maintenance works with in-house engineers. Duties of this role include:

• Providing the main point of contact for clients, handling queries and providing exemplary customer service.
• Scheduling work orders for in house engineers and on occasions sub-contractors.

• Ensuring all documentation relating to works are acquired and stored on the in-house system.

• Upholding effective communication between internal departments to ensure a smooth flow to daily operations.

• High level of attention to detail and an ability to thrive in a fast-paced, varied role.

The Right Person for this role will have previous experience in customer service, ideally within a similar role, or a position where they have demonstrated fantastic communication skills. You will pride yourself on your ability to co-ordinate effectively and have excellent organisational skills. You will thrive working in a fast-paced environment.

The Package for this role includes a salary of £24000-£25000 with Mon-Fri working hours and an early finish every Friday. Full benefits of this role can be discussed upon conversation with Honeycomb.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment consultant at Honeycomb on 028 96 935 533.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.