Service Administrator

Honeycomb is delighted to be working alongside our valued client to recruit a Service Administrator for their team based in Belfast. This is a fantastic opportunity to become part of an expanding organisation operating within a thriving and fast-paced industry.

The Service Administrator holds an important position within the company, providing support across key contracts and serving as a main point of contact for internal engineers. You will oversee the scheduling of work, coordinate service tasks, and help ensure the efficient day-to-day running of operations. Key duties include:

• Acting as the first point of contact for clients, recording maintenance queries and delivering excellent customer service.

• Organising engineer diaries and allocating callout jobs nationwide.

• Updating and maintaining the internal system, including uploading and digitising relevant documentation.

• Arranging the purchase of parts for jobs when necessary.

• Working closely with internal departments to support smooth daily operations.

• Displaying strong attention to detail and the ability to thrive in a busy, high-volume environment.

The ideal candidate will have previous experience in a similar administrative or service coordination role. You will demonstrate strong organisational abilities, solid IT skills, and clear, professional communication when liaising with both colleagues and clients.

The package includes a competitive salary of £27,000-£28,000 (dependent on experience), Monday to Friday working hours, and on-site parking.

To discuss this opportunity in confidence, please submit your updated CV via the provided link or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb, on 028 9620 7050.

If you have a disability and require assistance at any stage of the recruitment process, please contact us directly so appropriate arrangements can be made.

Honeycomb is an equal opportunities employer.