Band 3 Administrative Assistant (Temp)

Band 3 Trust Home Care Administrative Assistant - Adult Community Services

Honeycomb is delighted to be working with the Southern Health & Social Care Trust to recruit a Band 3 Trust Home Care Administrative Assistant to join the Adult Community Services team at Mullinure Health & Wellbeing Centre.

Location: Mullinure Health & Wellbeing Centre, Armagh
Contract: Temporary until 9th February 2027
Hours: Full-time, 37.5 hours per week
Working Hours: Monday to Friday, 9am-5pm, with a rotational 7am-3pm shift once trained
Hourly Rate: £12.75 per hour
Start Date: Immediate start required once Enhanced AccessNI clearance has been obtained.

This is an excellent opportunity for an experienced administrator to join a busy community healthcare service, providing essential administrative support to the Trust Home Care team. The successful candidate will play an important role in coordinating staff rotas, arranging cover for absences, maintaining accurate records and ensuring effective communication between Home Care Assistants, service users, carers and healthcare professionals.

Key Duties and Responsibilities

• Providing a comprehensive administrative service to the Trust Home Care team.
• Acting as a first point of contact for service users, carers, professional staff and Home Care Assistants, handling telephone enquiries and resolving routine queries.
• Maintaining and updating staff availability records to support the effective allocation of Home Care Assistants.
• Administering staff work rotas, including arranging cover for annual leave, sickness, training and other absences.
• Liaising with Home Care Assistants to arrange alternative cover when required.
• Working closely with Home Care Supervisors to identify and communicate any difficulties with rota arrangements.
• Checking staff mileage against allocated duties for approval.
• Processing payroll information and internal and external invoices accurately and within required deadlines.
• Maintaining staff personal files and ensuring all relevant correspondence and records are appropriately filed.
• Arranging Occupational Health appointments and issuing relevant correspondence.
• Inputting and retrieving information from various systems, including SOSCARE, Access and Excel, to produce reports.
• Assisting with the collation of statistical information for internal and external reporting.
• Providing general administrative support for staff recruitment and selection processes.
• Monitoring stationery and office supplies, ensuring adequate stock levels are maintained.
• Maintaining efficient filing and administrative systems while ensuring confidentiality and data protection requirements are followed.

Essential Criteria

Applicants must demonstrate the following essential criteria:

• Experience using Microsoft Office applications, including Word and Excel, or equivalent.
• Availability to work between 7am and 5pm on a rotational basis.
• Meet one of the following qualification and experience requirements:

Option 1:

• Four GCSEs at grades A-C, including English Language and Maths, or equivalent/higher qualifications.
• At least one year's experience in a clerical or administrative role.

OR Option 2:

• At least two years' experience in a clerical or administrative role.

In addition, applicants must have:

• A full, current driving licence valid for use in the UK.
• Access to a car upon appointment.

Essential Skills and Competencies

Candidates will also be assessed at interview on their ability to demonstrate:

• The ability to work effectively as part of a team.
• The ability to use their own initiative and work independently when required.
• Strong organisational skills, with the ability to prioritise workloads and meet deadlines.
• Effective verbal and written communication skills.
• The ability to manage competing priorities and respond effectively to changes in staffing and service requirements.
• A professional and approachable manner when dealing with service users, carers and colleagues.

Additional Information

This is a full-time temporary opportunity within the Adult Community Services directorate, based at Mullinure Health & Wellbeing Centre, working 37.5 hours per week.

The standard working pattern is Monday to Friday, 9am-5pm, with a rotational early shift of 7am-3pm introduced once training has been completed. The service is closed on bank holidays.

The temporary assignment will run until 9th February 2027.

An Enhanced AccessNI check without a Barred List Check is required for this position. The successful candidate must obtain their Enhanced AccessNI clearance before commencing employment, and an immediate start will be required once clearance has been received.

Please note that applicants must clearly demonstrate how they meet each essential criterion within their application. Shortlisting will be based on the information provided, and candidates must ensure that their CV clearly outlines their relevant qualifications, administrative experience and Microsoft Office skills.

An Enhanced AccessNI check and health assessment will form part of the recruitment process.

Honeycomb is keen to hear from organised, reliable and customer-focused administrators who would welcome the opportunity to support an essential community healthcare service.

To apply confidentially, please submit your CV via the application link provided. Alternatively, you can contact Niamh Crummey if you require any further information about the position.

If you need any reasonable adjustments or additional assistance during the recruitment process, please let us know and we will be happy to make the necessary arrangements.

Please note that successful candidates may be required to undergo a Basic or Enhanced AccessNI check, with a fee of £18+. Having a previous conviction will not automatically prevent an appointment, and any information disclosed will be treated with the appropriate level of confidentiality.

Honeycomb is committed to providing equal opportunities throughout the recruitment process. Due to the high volume of applications we receive, we may not be in a position to respond to every applicant individually. We would, however, like to thank everyone who expresses an interest in this opportunity.

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