Service Administrator
Location: Northern Ireland, County Down, Newry & Mourne
Industry: Construction & Built Environment
Salary: £26000.00 - £27000.00 per annum
Contacts: Bradley Roberts, bradley.r@honeycomb.jobs
Job Ref: 66312
Expiry date: 2026-11-17
Honeycomb is pleased to be working with an established construction company to recruit a Service Administrator for their team based in the Newry area. This is an excellent opportunity to join a growing organisation within a busy and evolving industry, offering a varied role for someone who enjoys organisation, communication and providing effective administrative support.
The Service Administrator will be responsible for supporting the coordination of service activities and helping ensure the efficient delivery of customer contracts. Working closely with customers, engineers and internal departments, the successful candidate will help manage service requests, organise schedules and ensure day-to-day operations run smoothly.
Key responsibilities will include:
- Handling incoming customer enquiries, logging service requests and ensuring queries are directed to the appropriate team.
- Coordinating engineer schedules for planned maintenance, emergency callouts and follow-up repair work across various locations.
- Updating customer records, maintaining service documentation and ensuring relevant paperwork is accurately processed and stored.
- Communicating with engineers and internal departments to monitor progress, resolve queries and keep service activities on track.
- Providing general administrative support to the service team, ensuring information is organised and readily accessible.
- Managing competing tasks effectively while maintaining accuracy and a professional approach in a fast-paced environment.
The ideal candidate will have previous experience in an administrative or customer service position, with strong organisational skills and confidence using IT systems. Excellent communication, attention to detail and the ability to prioritise a varied workload are essential. A proactive approach and the ability to work well with both customers and colleagues will be key to success in this role.
This opportunity offers a salary of £26,000-£27,000 per annum, depending on experience, alongside Monday to Friday working hours and on-site parking. It is an excellent opportunity for someone looking to develop their administrative career within a supportive team and an established business.
To discuss this opportunity in confidence, please submit your updated CV through the link provided or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb.
If you require support or adjustments during any stage of the recruitment process due to a disability, please contact us directly to discuss how we can assist.
Honeycomb is committed to promoting equality of opportunity for all applicants.
