Booking Clerk Administrator (Temporary)

Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit a Temporary Band 3 Booking Clerk Administrator. This role will initially be located in Portadown but will then move to Lurgan from June 2026. It is a full-time position offering the below shift pattern.

Location: Initially Portadown, then Lurgan from June 2026

Salary: £12.75 per hour

Contract: Temporary until August 2026

Hours: This position offers the following shift pattern

Weeks 1-4: Mon - Fri

4 days 8am to 4pm

1 day 10am to 6pm

Week 5: Mon - Sat

3 days 8am to 4pm

1 day 10am to 6pm

1 day 8am to 11.30am

Saturday 9am to 1pm

Key responsibilities:

• Manage patient booking and registration processes
• Handle incoming and outgoing correspondence efficiently
• Speak with patients and healthcare professionals by telephone and email
• Maintain accurate electronic and manual records
• Prioritise workload to meet service deadlines and standards
• Support the ongoing development of electronic referral systems
• Deliver excellent customer service with professionalism and empathy
• Work collaboratively with colleagues across the Trust

Essential Criteria:

• 4 GCSEs (Grades A-C) including English Language and 1 year's clerical/administrative experience
  OR
  2 years' clerical/administrative experience
• Experience using Microsoft Word or equivalent software
• Strong communication and organisational skills
• Ability to work independently and as part of a team
• Ability to prioritise workload effectively

Desirable

• Experience using HSCNI software packages including PARIS

If you wish to apply in confidence, please submit your CV via the link provided or contact Ashlea Parte for further information.

Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.

Please note: Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence.
For further details, visit: www.nidirect.gov.uk/campaigns/accessni-criminal-record-checks.

Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity