Neighbourhood Environment Team Supervisor (Temporary Full Time)

Honeycomb are pleased to partner with Ards and North Down Borough Council to recruit two Neighbourhood Environment Supervisors on a temporary Full-time basis.

• Ards and North Down Borough Council
• Hourly Rate: £20.41 per hour equivalent to £38,220 per annum
• Normal Working Hours: Monday to Thursday:00am - 5.00pm Friday: 9.00am - 4.30pm

Are you an experienced people manager with a passion for creating cleaner, safer and better neighbourhoods?

Ards and North Down Borough Council is seeking an enthusiastic and capable Neighbourhood Environment Supervisor to join our team. This is an exciting opportunity for a confident leader who can manage people, oversee enforcement, or case management activity, and work effectively with colleagues, residents, and partner organisations.

The Role

As a Neighbourhood Environment Supervisor, you will play a key role in leading and supporting the delivery of neighbourhood environment services. You will supervise staff, manage workloads and cases, support enforcement processes, and ensure that a high-quality, customer-focused service is delivered.

You will be a visible and effective team leader, capable of motivating and managing a team of at least ten staff, while ensuring work is completed accurately and efficiently within demanding timescales.

You will also have opportunities to engage with the public and stakeholders, including developing and delivering educational programmes and presentations.

Please note that there may be a requirement to work outside of these normal hours, including evenings and weekends, depending on the needs of the service.

Essential Qualifications and Experience

• A minimum of 2 'A' Levels or equivalent.
• At least 2 years' relevant experience supervising enforcement processes or case management within an enforcement environment.
• Experience of staff supervision, including experience managing and leading teams.
• Experience of supervising a team of at least ten employees.
• Experience of developing and delivering educational programmes and/or presentations.
• Experience of using a range of IT systems and applications.

What We're Looking For

We are looking for someone who can demonstrate:

• A high level of written and verbal communication skills.
• Strong interpersonal and influencing skills.
• Excellent customer focus and a commitment to delivering a high-quality service.
• The ability to produce accurate work to tight deadlines.
• Strong organisational and workload management skills.
• Sensitivity to the differing requirements of individuals, groups, and organisations.
• The ability to be an effective, supportive, and motivating team leader.

Desirable Experience

While not essential, it would be highly advantageous if you have experience of:

• Managing or responding to Freedom of Information (FOI) requests.
• Dealing with Data Subject Access Requests (DSARs).
• Working with sensitive information and understanding the importance of confidentiality and data protection.

Why Join Us?

This is an opportunity to take on a rewarding leadership role where your skills and experience can make a real difference to the communities across the Ards and North Down Borough.

If you are an organised, confident, and experienced supervisor who can lead people, manage competing priorities, and deliver excellent outcomes, we would like to hear from you.

"Applications will be reviewed on a rolling basis, and the role may close early due to high levels of interest.

For a confidential discussion or to submit your CV, please apply via the link provided or contact Geraldine Stevenson directly for further information.

If you require reasonable adjustments during the recruitment process, please advise us and we will be happy to accommodate your needs. Please note that successful applicants may be required to complete a Basic or Enhanced Access NI check (£18+ fee applies). Criminal convictions will be considered fairly and confidentially and will not automatically exclude candidates from appointment.

Honeycomb is committed to equality of opportunity. Due to the anticipated volume of applications, only shortlisted candidates may be contacted directly, however we appreciate your interest in the role.

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