Business Support Officer

Honeycomb are delighted to be working in partnership with Danske Bank to recruit for a number of Business Support Officers to join the Business Support Team!
Hybrid working, potential extensions, and permanent position opportunities available! Based in Killeaton branch, Dunmurry 2 days a week, with free parking and an onsite canteen.

The Role:
Business Support within a customer banking environment. Duties include:

• Input data accurately and efficiently
• Administrative processing
• Answering customer queries
• Managing the phone lines with a customer centric approach
• Investigating errors and customer queries
• Carry out admin duties including maintenance of records, filing, document preparation, quality control checking, mail, basic systems maintenance, preparation of word documents and spreadsheet.

The Person:
Essential Criteria:

• Good PC skills & experience of working with IT systems including experience in working with data using Excel/Word
• Experience in dealing with customers & third parties over the phone
• To work as part of a team sharing knowledge and assisting colleagues as required
• Recording Statistical Data

Desirable Criteria:

• Prior experience within business support
• Experience working within a large base of customers
• General understanding of retail banking

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Evelyn Fraser, Account Manager at Honeycomb on 028 96 20 70 50 .
*Please note that due to the current climate it is not possible for us to contact candidates who are not meeting the specific requirements for this role. We are receiving an exceptionally high number of applications at present which is not allowing us to call everyone individually. We thank you in advance for your understanding*