Customer Service Admin – Belfast Malone Road -HYBRID

Honeycomb is delighted to be recruiting for Full Time Permanent Customer Service Administrator for an exceptional business. The client has a fantastic reputation not only for the focus on customer service and the impressive growth of the business over recent years.
The client is now seeking excellent customer focused administrators to support the business in customer service.
The Role
The role of Administrator involves liaising with customer through inbound and outbound calls and building strong relations whilst ensuring the best outcome for both the customer and business.
You will work within business targets and meeting compliance and service level agreements and expectations. The role is responsible for upholding the company's exceptional reputation and being a brand ambassador. You will utilise Microsoft Office Packages and CRM to fulfil this role.
Full Time
Working hours are 37 hrs Mon-Fri 9-5 / The role moves to hybrid after 4-6 weeks and you will work 2 days in the office and 3 days at home. The office is on Belfast Malone road.
The Person
The right person for this role will be a candidate who brings an excellent level of customer service and call handling. You will have previously gained at least 6 months experience within an administrative environment. You will have great attention to detail and have experience in working to deadlines and targets. You will be passionate about supporting the customer and updating the business systems in an administrative capacity.

The Reward
Salary, 20-23k + annual Bonus and a very attractive benefits package which can be discussed pending successful application. Free Parking on-site is also provided.
Please apply online or contact Clare Kearney in absolute confidence on 028 96 207 050 for more information. Please note that candidates who do not meet the criteria may not be contacted. Our client has a robust shortlisting procedure and we cannot veer outside their guidelines. All applications are managed confidentially.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **