Customer Service Administrator

Honeycomb is pleased to partner with our client, a leading organisation within its sector, to recruit a Customer Service Administrator for their team based in Cookstown. This is an excellent opportunity to become part of a well-established company that continues to grow within a dynamic and engaging industry.

The Customer Service Administrator plays an important role within the business. You will provide administrative assistance across customer and sales-related activities, including processing orders, managing customer records and documentation, and maintaining clear communication with both clients and internal teams. Key responsibilities include:

* Acting as a primary contact for customers, handling order processing, supporting quote preparation, and updating clients on delivery timelines.

* Managing internal systems by keeping customer accounts accurate, organising documentation, and ensuring precise data entry.

* Serving as a central liaison between departments such as sales and dispatch to support smooth daily operations.

* Responding to customer enquiries regarding orders and offering detailed product and service information.

* Demonstrating strong attention to detail and the ability to perform effectively in a busy, fast-moving environment.

The ideal candidate will have previous experience in a similar role or a solid background in customer service. You will be highly organised, comfortable working in a fast paced environment, and confident in coordinating tasks efficiently, with strong communication skills.

The package on offer includes a competitive salary of £26,000-£28,000, along with a bonus scheme. The role operates Monday to Friday during standard working hours, with on-site parking provided.

For a confidential discussion about this opportunity, please submit your updated CV via the link or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb.

If you require any reasonable adjustments during the recruitment process due to a disability, please get in touch to discuss your needs. Honeycomb is dedicated to ensuring equal opportunities for all applicants.