Customer Service Advisor

Honeycomb is delighted to be working alongside our client, a leader in the digital infrastructure industry, to recruit Customer Service Advisors to join their team in Belfast. Excellent salary, work from home options, based in Belfast, full-time hours.

The Customer Service Advisor will act as the first point of contact for all customers, both new and existing. They will be responsible for onboarding customers and updating their details on the system. The Customer Service Advisor will help answer any queries and direct customers to the right department to help solve queries as efficiently as possible.

The right candidate for this role will be an excellent communicator and have exceptional attention to detail. They should have the ability to work well in fast-paced environments. The right candidate will have strong IT skills and be passionate about providing excellent customer service. This is an ideal role for someone coming from a customer service background that would want the opportunity to progress and develop with a company.

This role offers a starting salary of £21k which will increase to £23k after probation. Our client offers excellent company benefits and a rotating rota. The hours of work are 8am-4pm, 9am-5pm, 10am-6pm or 12pm-8pm and offers hybrid working for evenings and weekends. You will only be required to work 1 in every 5 weekends.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Ashlea Forsack, Recruitment Consultant at Honeycomb on 02896 207050 .

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs www.honeycomb.jobs

** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **