Customer Service Advisor

Honeycomb is delighted to be working alongside our client, a leader in the digital infrastructure industry, to recruit Customer Service Advisors to join their team in Belfast. Due to continual growth our client is expanding their team, making it an excellent time to join offering further career development opportunities.

The Role
The Customer Service Advisor will act as the first point of contact for all customers, both new and existing. They will be responsible for onboarding customers and updating their details on the system. The Customer Service Advisor will help answer any queries and direct customers to the right department to help solve queries as efficiently as possible. They will carry out various administrative duties alongside data entry.

The Person
The ideal candidate for this role will be an excellent communicator and have exceptional attention to detail. They should have the ability to work well in fast-paced environments. The right candidate will have strong IT skills and be passionate about providing excellent customer service. This is an ideal role for someone coming from a customer service background that would want the opportunity to progress and develop with a company.

The Package for this role includes a starting salary of up to £23,100. Our client offers excellent company benefits and a rotating rota. The hours of work are 8:30am-5pm, 9am-5:30pm, 10am-6:30pm or 11:30pm-8pm and offers hybrid working for evenings and weekends. You will only be required to work 1 in every 5 weekends 9am-6pm. This role will offer the opportunity to work within an excellent environment and long-term development opportunities.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice, Specialist Recruitment Consultant at Honeycomb, on the number provided.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **