Member Services Officer

Member Services OfficerThe Company

Honeycomb is delighted to be partnering with a leading local government organisation to recruit a Member Services Officer. This role sits within the Finance and Governance Directorate and provides vital administrative and governance support to elected Members, Council Committees, and democratic services functions.

This is an excellent opportunity for an experienced administrator with strong minute-taking, committee support, and organisational skills who enjoys working in a fast-paced environment with competing priorities and strict deadlines.

The Role

As Member Services Officer, you will provide comprehensive and confidential administrative support to elected Members and Council Committees, ensuring the smooth delivery of governance and democratic services.

Key duties will include:

• Preparing agendas, reports, minutes, and meeting documentation
• Attending Council and Committee meetings and accurately recording proceedings
• Coordinating paperless committee systems and the circulation of documents
• Maintaining records relating to Members' attendance, expenses, committee memberships, gifts, and hospitality declarations
• Organising meetings, room bookings, hospitality, and virtual meeting arrangements
• Supporting the Mayor and Deputy Mayor with administrative requirements
• Liaising with Members, Council officers, and external organisations
• Managing governance records, registers, calendars, and committee information
• Assisting with Freedom of Information requests and election-related administration

The successful candidate will be required to work across two organisational sites in Newtownabbey and Antrim and will occasionally be required to work outside normal office hours to support Council and Committee meetings.

This is a full time Temporary Position for up to 3 months

The PersonEssential Criteria

• LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification or RSA/OCR Stage II Word Processing (or equivalent)

OR

• A minimum of 4 years' relevant clerical experience where the above qualifications are not held

AND

• A minimum of 2years' relevant clerical experience, including:
  • Use of Microsoft Office applications
  • Preparation of agendas, reports, minutes, and general correspondence
  • Managing demanding workloads and conflicting priorities to meet deadlines
• Excellent organisational and interpersonal skills
• Ability to prioritise workload effectively
• Ability to maintain high levels of accuracy and produce clear and concise records of meetings
• Full current UK driving licence and access to a car required. Consideration will be given to alternative travelling proposals for applicants with a disability who are unable to hold a driving licence
• Willingness to work additional hours when required in line with organisational requirements

Package & Benefits

• Full-time opportunity
• Supportive and collaborative team environment
• Training and development opportunities
• Opportunity to work within a key governance and democratic services function

How to Apply

To apply for this role, please submit your CV via the application form provided.

Disclaimer

If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.

Please note that we are currently receiving an exceptionally high volume of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to this volume, we may be unable to provide individual feedback. We thank you in advance for your understanding.