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Operations/Implementation Manager

Location: Belfast, County Antrim

Industry: IT & Fintech

Salary: £50000.00 - £60000.00 per annum + attractive benefits

Contacts: Nuala McClinton, nuala.m@honeycomb.jobs

Job Ref: BBBH52467

Expiry date: 2024-07-24


Honeycomb is delighted to be partnering with a fantastic software organisation in the search for an Operations Manager, to support the team as they continue to scale across Northern Ireland and beyond.

The Company:

This business, a software organisation, are on a mission to help their customers improve efficiency, have better service delivery, enhance communication and ensure their software is the solution for a multitude of other pain points their clients may have. They are doing great things in the market, continuing to scale in 2024, and are excited to bring in an Operations Manager who can continue on the pathway of delivering a fantastic implementation service to their client base.

Your Benefits:

  • Salary £50k-£60k (experience dependent)
  • Attractive company benefits package
  • Annual Bonus
  • Fantastic team culture
  • Ongoing growth opportunities

What would a typical day look like for you?

As a seasoned Service or Operations Manager, you will create and implement a strategy to support operational excellence through client implementation.

You will;

  • Consistently communicate with management, internal teams, departments, customers, and vendors to ensure smooth organisational operations
  • Formulate and implement business strategies aligned with growth objectives
  • Adopt and integrate technologies to enhance service quality and operational efficiency
  • Establish, execute, and uphold quality assurance standards
  • Enhance and streamline existing organisational processes and procedures to improve and sustain internal capabilities
  • Lead, motivate and support a growing team
  • Manage timely data collection to update metrics and achieve targets
  • Partner with cross-functional support teams to improve tools and systems
  • Create and monitor projects and teams

About you:

  • You are an effective communicator, collaborative, proactive, a relationship builder
  • You enjoy thinking strategically, are goal-oriented, visionary and decisive
  • You are tech-savvy, innovative, efficiency-driven and adaptable to new challenges
  • You hold at least 3 years in a similar senior level role, with solid management experience
  • Experience and skilled with statistical analysis, data,budgeting and P&L

This is a truly brilliant opportunity to step into an organisation who are excited about the future, who will help progress you in your career whilst on a continuous learning journey.

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Nuala at Honeycomb on Nuala.m@honeycomb.jobs

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs.

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