Service Delivery Administrator temp full time

Honeycomb is pleased to work with the Northern Ireland Fire and Rescue Service to recruit a Service Delivery Administrator on a full-time temporary basis.

Temporary Contract - 6 Months (Potential for Extension)
Location: Belfast City Centre
Hours: Full-time, 36.25 hours per week
Pay: £16.68 per hour with weekly pay.

Are you an organised, proactive administrator with a passion for delivering outstanding customer service? Do you want to play a vital role in supporting an organisation dedicated to keeping communities safe?

We are recruiting on behalf of the Northern Ireland Fire & Rescue Service (NIFRS) for a Service Delivery Administrator to join their professional support team in Belfast City Centre.

As one of Northern Ireland's most respected public sector organisations, NIFRS provides critical emergency response services while working tirelessly to prevent fires, protect communities and build resilience. Their support staff are essential to delivering these services, ensuring the organisation operates efficiently and effectively every day.

The Role

As a Service Delivery Administrator, you will provide high-quality administrative support, ensuring the smooth delivery of services across the organisation. You will work as part of a collaborative team, maintaining accurate records, coordinating information, supporting service delivery processes, and providing excellent customer service to both internal and external stakeholders.

Essential Criteria

Applicants must meet one of the following qualification and experience criteria:

Option one

• Possess a Level 3 qualification in a relevant subject (e.g. Business Administration or IT); and
• Have at least one year's experience working in a demanding office environment, conducting a range of business support tasks.

OR

Option two

• Possess at least five GCSEs at Grade C or above (or equivalent), including English and Maths; and
• Have at least three years' experience working in a demanding office environment, conducting a range of business support tasks.

OR

Option three

• Have at least five years' experience working in a demanding office environment, conducting a range of business support tasks.

In addition, applicants must:

• Hold a full current UK driving licence.

We are Looking For

The successful candidate will also demonstrate:

• Excellent organisational and time management skills.
• Strong communication and people skills.
• High levels of accuracy and attention to detail.
• Proficiency in Microsoft Office applications and other office systems.
• The ability to prioritise competing workloads and meet deadlines.
• A professional, customer-focused approach.
• The ability to work independently and collaboratively as part of a team.

What is on Offer?

• £16.68 per hour
• Full-time - 36.25 hours per week
• Initial 6-month temporary contract with the potential for extension
• Belfast City Centre location with excellent transport links.
• The opportunity to gain valuable experience within one of Northern Ireland's leading public sector organisations.
• Work in an organisation built on the values of Integrity, Respect, Improvement and Community, helping to support the delivery of vital emergency services across Northern Ireland.

If you are an experienced administrator looking for your next opportunity within a rewarding public sector organisation, we would like to hear from you.

Apply today and become part of a team that helps make Northern Ireland a safer place for everyone.

For a confidential discussion or to submit your CV, please apply via the link provided or contact Geraldine Stevenson directly for further information.

If you require reasonable adjustments during the recruitment process, please advise us and we will be happy to accommodate your needs.

Please note that successful applicants may be required to complete a Basic or Enhanced Access NI check (£18+ fee applies). Criminal convictions will be considered fairly and confidentially and will not automatically exclude candidates from appointment.

Honeycomb is committed to equality of opportunity. Due to the anticipated volume of applications, only shortlisted candidates may be contacted directly, however we appreciate your interest in the role.

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